Tracking Numbers not available from Amazon
Investigating - We are aware of an issue with Amazon where they are omitting the actual Tracking Number (ie, the UPS or USPS tracking numbers) from the order pages and tracking pages. The Earners DO NOT have access to these numbers and we are waiting for Amazon to fix this issue.
Nov 5, 04:32 UTC
Uptime over the past 90 days. View historical uptime.
Earning ? Operational
90 days ago
99.26 % uptime
Today
Shopping ? Operational
90 days ago
99.98 % uptime
Today
Mobile Apps ? Operational
Email Delivery ? Operational
BTC Deposit Operational
90 days ago
100.0 % uptime
Today
BTC Withdraws Operational
90 days ago
100.0 % uptime
Today
BCH Deposits Operational
90 days ago
98.75 % uptime
Today
BCH Withdraws Operational
90 days ago
98.75 % uptime
Today
Authentication ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020
Site Down for Maintenance
Completed - The scheduled maintenance has been completed.
Nov 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 06:00 UTC
Scheduled - We will be upgrading infrastructure during this time and need to take down the site for a brief period of time.
Nov 23, 23:09 UTC
Amazon UK items showing as unavailable
Resolved - This incident has been resolved.
Nov 24, 01:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 05:51 UTC
Identified - We are aware of an issue where certain Amazon UK (amazon.co.uk) items appear as unavailable on Purse, but available on Amazon. We are working hard to resolve this issue and hope to have it working ASAP. NOTE: this does NOT affect Amazon.COM shopping. Please stay tuned.
Nov 15, 19:48 UTC
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
BCH withdraw issue pertaining to BCH hard fork.
Resolved - BCH deposits/withdraws have been restored. there was a small glitch with our wallet post-BCH-hardfork and we needed to make some improvements.
All deposits that were made post-fork should be registered
All withdraws that were initiated after the fork have been cancelled and funds returned to your account so you can retry the withdraw again.
Nov 18, 00:47 UTC
Update - Note: Deposits made after the BCH hard fork will not be registered onto your account until AFTER this issue is resolved. We are working hard to clear this issue as fast as possible, but rest assured, all funds are safe and will be registered to your account asap.
Nov 17, 22:17 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 16, 23:08 UTC
Investigating - We are currently investigating an issue with BCH withdraws pertaining to the BCH hardfork. We have temporarily disabled withdraws. shop/earn with BCH is still functional.
Nov 16, 21:58 UTC
Nov 17, 2020
Nov 16, 2020
BCH Hardfork
Completed - We have completed our BCH network upgrade infrastructure and re-enabled BCH deposits/withdraws. The dominant chain is BCHN and that is the ONLY chain we are supporting moving forward.

BCH-ABC (BCHA) deposits and withdraws will not be accepted and are irrecoverable.

Thanks for your patience while we made these network upgrades.
Nov 16, 19:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:30 UTC
Scheduled - BCH deposits/withdraws are disabled until after the hard fork. more info: https://blog.purse.io/our-plans-for-the-bitcoin-cash-hard-fork-bch-177da98005ad
Nov 14, 23:16 UTC
Nov 15, 2020
Nov 14, 2020
Earners having issues shipping to gift registry address
Resolved - This incident has been resolved.
Nov 14, 23:13 UTC
Monitoring - A workaround solution has been deployed. see https://support.purse.io/en/articles/4600928-purchase-links-not-working for an overview.
Nov 5, 03:58 UTC
Update - We are working on a solution to this complex issue. Please stay tuned.
Nov 4, 18:56 UTC
Investigating - We are investigating an issue where earners are not able to choose the "ship to gift registry address" during Amazon checkout on some orders.
Nov 3, 20:15 UTC
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