Earners having issues shipping to gift registry address

Incident Report for Purse IO

Resolved

This incident has been resolved.

Posted Nov 14, 2020 - 15:13 PST

Monitoring

A workaround solution has been deployed. see https://support.purse.io/en/articles/4600928-purchase-links-not-working for an overview.

Posted Nov 04, 2020 - 19:58 PST

Update

We are working on a solution to this complex issue. Please stay tuned.

Posted Nov 04, 2020 - 10:56 PST

Investigating

We are investigating an issue where earners are not able to choose the "ship to gift registry address" during Amazon checkout on some orders.

Posted Nov 03, 2020 - 12:15 PST

This incident affected: Earning.