Reports of Earners unable to ship to gift registry address

Incident Report for Purse IO

Resolved

This issue has been resolved and orders should be able to be purchased as usual.

Posted Apr 27, 2018 - 10:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2018 - 18:06 PDT

Identified

We've identified what's causing the issue. Our development team is working on a fix.

Posted Apr 26, 2018 - 11:17 PDT

Investigating

A small number or orders are affected. We are currently investigating the issue.

Posted Apr 26, 2018 - 11:05 PDT

This incident affected: Earning.