Email Verification links are failing for some users

Incident Report for Purse IO

Resolved

This incident has been resolved.

Posted Aug 17, 2020 - 15:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 17, 2020 - 13:20 PDT

Update

We are continuing to investigate this issue.

Posted Aug 17, 2020 - 11:02 PDT

Investigating

The email verification links for New Account Signups are failing for some users. We are investigating the cause of the issue.

Posted Aug 17, 2020 - 11:00 PDT

This incident affected: Authentication.